At Harrogate Harlow Private Healthcare Service, we value all feedback from people who’ve received care with us. Patients and relatives are encouraged to give feedback in a variety of ways, including speaking to the Ward Manager, doctors or nurses directly, completing a patient satisfaction survey on discharge or making contact via social media.

Thank you so much for all your kindness, care and patience during my stay with you. The efficiency and commitment to supporting your patients has been second to none.


I would like to say a huge thank you to everyone. I could not have recovered without your care.


I would like to thank everyone who cared for me and made me smile each day. You are an amazing team and you work so hard.


From admission to discharge, the care and treatment was exceptional.


Thank you to all of you for your care and cheerfulness. Good care means better recovery, I’m sure!


I want to thank staff for the care, professionalism and expertise they showed me.


Thank you for taking such good care of me, day and night, and the expert care and attention received during my stay.


Just the most fantastic care and kindness.

Nicola, Otley

Thank you very much for looking after me. As a retired GP I feel that the standard of care and attention to detail that I received was second to none.

Ros B, Harrogate

I think it is a brilliant idea to offer this facility with the funds going back into the hospital to benefit other patients.

Yvonne, Wetherby

The Nurse in charge was very supportive and caring.


All staff on Harlow were brilliant and I felt very safe and secure, knowing I was being well looked after. Being part of a bigger hospital meant they had plenty of back-up should there be any issues.


An atmosphere of professionalism, calm competence and friendliness.


Peace and quiet in a single room helped me relax and recover.


After a major operation, the staff looked after me in a professional manner but also with a very caring attitude.