At Harrogate Harlow Private Healthcare Service, we value all feedback from people who’ve received care with us. Patients and relatives are encouraged to give feedback in a variety of ways, including speaking to the Ward Manager, doctors or nurses directly, completing a patient satisfaction survey on discharge or making contact via social media.

To the amazing dedicated staff on Harlow – you are all so caring.


I would like to thank all the staff on the Harlow Suite, including the nurses and the supporting staff, who looked after me so well after my hip operation in March 2018. Your attention to detail was superb and the kindness you showed me throughout my stay was very much appreciated.


Staff from daytime to night-time are extremely helpful, friendly and very professional. They were very easy to talk to whenever I had any issues. Thank you for everything.


The Nurse in charge was very supportive and caring.


All staff on Harlow were brilliant and I felt very safe and secure, knowing I was being well looked after. Being part of a bigger hospital meant they had plenty of back-up should there be any issues.


An atmosphere of professionalism, calm competence and friendliness.


Peace and quiet in a single room helped me relax and recover.


After a major operation, the staff looked after me in a professional manner but also with a very caring attitude.